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Operation overview 
As per Civil Service Examinations Act, Civil Service Employment Act, and Civil Service Training and Education Act, the NACS is responsible for the arrangement of compulsory trainings for civil servants in Taiwan. Its training affairs are as follows:

1. Medium to Long-Term Developing Training for Senior Civil Service
To cultivate Senior Rank civil servants with excellent management, forward-looking leadership, and policy democracy, the Take-Off Program for Senior Civil Service (TOP-SCS) was launched in 2010 to provide management development training, leadership development training and strategy development training to meet the needs of trainees. This training program adopts multiple instructional strategies and organizes overseas training courses. 

2. Rank Promotion Training
To help to-be-promoted candidates acquire essential work skills and capabilities, while at the same time reserve civil service manpower at the junior and senior level, the NACS designed training programs to meet the needs of different groups of trainees: Training for Promotion from Junior Rank to Senior Rank (including Training for Police Officers Promotion from Junior Rank to Senior Rank), Training for Civil Servants with Elementary Rank Seeking Promotion to Junior Rank, Promotion Training for Police Sergeants, and Training for Transportation Enterprise Employee Promotion from Middle Rank to Senior Rank.

3.    Training for Personnel Newly Passed Civil Service Examinations
The Training for Personnel Newly Passed Civil Service Examinations divided into Basic Training and on-the-job Training. The Basic Training is focus on providing new civil servants with necessarily basic concept, moral integrity, service attitude, administrative process and technique, and will be governed by the NACS. the NACS implements Basic Training programs as part of orientation training for civil servants admitted from the Senior, Junior and Elementary Examinations for the civil service and Special Examinations for Civil Service Personnel. The training programs are arranged to match the needs of different levels of examinations, including “Essential Ability for New-entry Civil Servants”, “Essential Ability for Initial Primary Rank Civil Servants” and “Essential Ability for Initial Junior Rank Civil Servants”.

4.    Training for Administrative Neutrality
Upholding administrative neutrality in civil service organizations is the key to maintain administration stability and sustainable operations. To develop civil servants with the literacy of administrative neutrality required in a country of democracy and rule of law, the NACS adopts three approaches to conduct Training for Administrative Neutrality in accordance with the Regulations Governing Training for Administrative Neutrality Training of Civil Servant, i.e. “training sessions”, “in-class training”, and “on-line training” . Through the instillation of concepts of administration by law and administrative neutrality, the NACS hopes to forge a common value, deep rooting in civil servants’ mind.

5.    Training Skills Research and Development
Based on training goals at different levels, degrees of prerequisite knowledge and job differences, the NACS conducts research and development to produce teaching materials and simulation cases by levels and divisions, implements diverse training methods with the incorporation of digital technology to develop learning and teaching resources, and strengthens case study practices to enhance training quality.

6.    Strengthen International Human Resource Exchanges
To establish an international training network, and build up substantive transnational cooperation, the NACS is dedicated to establishing strategic partnership with foreign and domestic training institutions through MOUs and exchanges with strategic partners. Activities are conducted to broaden mid-level and senior(junior rank and senior rank) civil servants’ global vision, with the integration of recurrent learning programs. Since 2009, we have sent outstanding civil servants who participated in junior-to-senior ranking promotion training programs abroad for further training in our MOU partnership countries. In the future, we will progressively apply such model to the elementary-to-junior rank promotion training programs. Moreover, in 2019, we have launched the first international conference for civil service training partners, inviting MOU partners or potential MOU partners to attend. We hope that such exchange platform will become a regular practice to expand multilateral reciprocal cooperation. Also, in order to increase mid-level and senior(Junior Rank and Senior Rank) civil servants the understanding of new trends in the global, in 2017 we began to organize annual English classes and workshops to improve their English capability through teacher-student interaction and conversations.

7.    Life-Long Learning
To cultivate civil servants’ habits of autonomous and life-long learning, since 2001, the NACS has conducted the selection of “Book of the month” campaign, and organized various reading campaigns, reading groups and writing contests for civil servants. In 2016, we began to recommend classic reads every year, as we hope to deepen civil servants’ cultural literacy through the promotion of universal values from literature. In 2012, a Facebook page was created. The Internet is also utilized as a promotion platform for sharing reads and specialized books. In addition, the issuance of “T&D Fashion” e-paper offers more diverse choices to civil servants.